Shipping policy
Processing Time
All orders are processed within 1–2 business days (excluding weekends and holidays).
You will receive a confirmation email once your order has been shipped.
Shipping Rates & Delivery Times
Shipping costs are calculated at checkout based on your location ..
Estimated delivery times:
- Australia: 1-3 business days
- International: 5–10 business days (depending on destination)
Please note that delivery times may vary due to postal delays or customs processing.
Free Shipping
We offer free shipping on orders over $300AUD
Order Tracking
Once your order is shipped, you will receive a tracking number via email so you can follow your delivery.
International Shipping
We ship worldwide.
Customers are responsible for any customs duties, taxes, or import fees that may apply in their country.
Delays & Lost Packages
While we do our best to ensure timely delivery, we are not responsible for delays caused by carriers.
If your order is significantly delayed or lost, please contact us at,buttonsfairy@hotmail.com and we will assist you.
Incorrect Address
Please ensure your shipping address is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with photos, and we will arrange a replacement or refund.